Shipping Policy

Bestwalkshoes.co proudly offer FREE worldwide standard shipping. Please, note that we normally require 1 to 3 working days on average to ensure product’s quality prior shipment and fulfill your order before dispatching it. However, it can also be affected by the item's stock status.

When your order is dispatched, it will take the following time to arrive:

For US, Canada, UK, AU

  • Free Tracked Shipping - Covid -19: 20 - 40 Days
  • Fast Tracked Shipping - Covid -19: 3 to 15 days  

For the rest of the world

  • Free Tracked Shipping - Covid -19: 20 - 40 Days
  • Fast Tracked Shipping - Covid -19: 7 to 20 days 

Please consider any holidays that might impact delivery times. So, no worrying if the product doesn't arrive the next day! Most of the time our product will arrive a lot quicker, but we want you to be aware this is out of our control! This does mean that we ship worldwide, so you can shop with us wherever you are.

For pre-ordered or back-ordered items

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So, if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order

You will receive a confirmation email and/or text message, if you provided a mobile phone number and/or an email, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 2 to 4 working days for the tracking information to show.

Wrong address disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us within 24 hours after you placed your order, at support@bestwalkshoes.co or through our contact page if you believe you have provided an incorrect shipping address.

Returns

By placing an order on bestwalkshoes.co, you are responsible for the cost of return shipping back to bestwalk shoes warehouse. Please refer to our Return Policy for further information on how to make a return.

Lost/Stolen Packages

Bestwalk shoes is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier with the information provided to you on our Tracking Page. If you have any further questions on how to do this, please reach out to our customer support team at support@bestwalkshoes.co or through our contact page.